Privacy Policy

Effective Date: [8/10/2025]

SunRae’s Travel (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our travel booking services, whether online, in person, or by phone.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, email address, and phone number.

• Travel Details: Passport information, travel dates, destination preferences, airline and hotel choices, and other booking details.

• Payment Information: Credit card details, billing address, and related transaction information.

• Special Requirements: Dietary restrictions, accessibility needs, and other preferences you provide.

• Website Usage Data: IP address, browser type, and pages visited if you use our online services.

2. How We Use Your Information

We use your personal information to:

• Book and manage travel reservations, including flights, accommodations, and tours.

• Communicate with you regarding your bookings and travel arrangements.

• Provide travel documents, confirmations, and itineraries.

• Process payments and issue invoices or receipts.

• Respond to inquiries and provide customer support.

• Improve our services and personalize your travel experience.

• Comply with legal obligations and protect against fraud.

3. How We Share Your Information

We may share your information with:

• Travel Suppliers: Airlines, hotels, cruise lines, car rental agencies, tour operators, and insurance providers to fulfill bookings.

• Service Providers: Payment processors, IT support, and marketing platforms we use to operate our business.

• Legal Authorities: If required by law or in response to a legal request.

We do not sell or rent your personal information to third parties.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request deletion of your information, subject to legal requirements.

• Opt out of marketing communications.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

7. Cookies & Tracking

If you visit our website, we may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and deliver relevant advertising. You may adjust your browser settings to disable cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact:

SunRae’s Travel
info@sunraestravel.com
863.412.4231